Help Center

Tap “Create a free account” and follow four short steps: email and password; first name and date of birth (adults only); phone number, which stays private; the confirmations. Then enter the code sent to your email and add a photo of your face.

No: MoveChat doesn't check documents. You confirm your email address with a code; companions also fill in a self-declaration (Italian DPR 445/2000), which MoveChat does not check. No documents to upload.

Go to Profile and click on your current photo. You can take a new photo or upload one from your gallery. Images are optimized and uploaded to an external CDN for your privacy.

Go to Settings > Delete Account. All your personal data will be permanently deleted within 30 days, as required by GDPR.

From the Home page, fill in the form with your location and details. You can use GPS for your current position. Click "Publish": your trip appears on the Map right away, where anyone looking for your route can find you and message you.

Search on the Map using the filters for route, date and distance. When you find someone, tap "Contact" and an encrypted chat opens.

Currently it is not possible to edit a published request. You can delete it and create a new one with updated details.

The "NOW" button automatically sets the date and time to the current moment with flexible timing. Useful for those looking for an immediate connection.

After a user accepts your contact request, a private chat opens. Messages are end-to-end encrypted: not even we can read them.

Their content is: messages are end-to-end encrypted (NaCl Box) before sending, and the server only receives ciphertext, which not even we can read. The keys stay on the devices. Encryption protects the messages; it does not tell you who is on the other side: talk first, then decide.

Yes. You can open at most 5 new contacts per hour, and only one chat per trip with the same person. It curbs spam and insistent contacts. If someone bothers you, block them: they will not be able to contact you again.

Chats have a limited duration to protect your privacy. You will receive a warning before expiration. At the end, messages are automatically deleted.

You can report from the user's profile or from the chat via the "Report" button. Choose the category (harassment, spam, fake profile, etc.) and describe the issue. The report goes to moderation, which can ban the account.

Go to Settings > Blocked Users. You can also block from the chat or the user's profile. A blocked user will no longer be able to contact you or see your requests.

MoveChat gives you some tools: end-to-end encrypted messages, blocking and reporting, a limit on new contacts. But it does not check documents, driving licences or records, and companions' self-certification is not verified by MoveChat: no one can guarantee who you will meet. Talk first, then decide, and only meet people you trust.

We strictly follow GDPR. Data is minimized, messages are E2E encrypted, photos are hosted on an external CDN without EXIF metadata. You can request export or complete deletion of your data at any time.

Go to "Become Companion" from the profile menu. Fill in the self-certification declaring that you have a valid license and insurance. No document uploads are required.

No. MoveChat uses the self-certification model (Italian DPR 445/2000). You declare under your own responsibility that you meet the requirements. No document photos need to be uploaded.

Yes, on the Map you will see people in your area. Displayed locations are approximate to protect privacy. The exact address is shared only in chat after acceptance.

Yes, MoveChat is completely free for all users. We do not charge any fees.

MoveChat is only a platform for connecting people. Any agreements are made privately between users in the chat. MoveChat does not manage or intermediate payments.

No. MoveChat is a free communication platform that connects people. We do not provide paid services and do not intermediate transactions.